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Observation is a research method for data collection in which the researcher looks carefully at the object or subject of study in order to obtain relevant information. Observation is structured by the goals and the research questions, as well as the theoretical background, of the researcher.
Observation is usually passive, in the sense that the researcher does not usually engage directly with the object or subject of study. However, the observer must always be aware that, when observing people, his/her mere presence already constitutes an engagement with them.
(in "Globalisation Processes B")


An ontology is a conception of reality or, in other words, how the world is. The term can also be used to describe the study of people’s conceptions of reality.
(in "Actor-Orientation: The Individual Level")


"Organisations are groups of individuals bound by some common purpose to achieve objectives." (North 1990)

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